Customer Reviews Chaco ZX/3™ Classic

The straps on the left shoe were flawed. The straps on the left shoe had a default in that one strap comning across the instep to the outside toe area was extremely tight & binding. Also out of the three individual straps that come together and make up the straps that go across the top of foot closest to leg, one of those straps that attach to the hook closure was much looser than the opposite strap on the other side.

These shoes would be about perfect, except my heel (which I haven't had issue with before) is apparently just a bit too wide near the end of my arch and the sole rubs the inner side of it. It takes an hour or so for me to feel uncomfortable, but I bought these shoes for long days on the river and as a hiking sandal, and I find myself leaving them home more often than not.

This is my second pair of Chaco sandals. The first lasted about 7 years and I wore them almost every day in warm weather. The adjustable straps make it relatively easy to get the perfect fit. I have bunions so it is often hard to find comfortable sandals. These are great.

I don't have that fat feet, but I couldn't put my feet all the way in. I purchased a normal instead of wide. The sole portion is super hard as well.

My feet are just not made for these. I can tell they are a very well made sandal and my husband has a pair of Chacos that he adores, but they are so uncomfortable right around the part where the rubber sole is molded upwards to cradle the area just in front of the heel. Rather than feeling cradled, the space right behind my arch at the forward part of my heel (for lack of a better way to describe it) felt like there was something jabbing into it uncomfortably. If my heels were a bit more narrow, these would work. If the raised part was a bit further forward and hit my arch instead of the area that becomes my heel, these would work. As it is, I feel like I'm stepping on that part of the shoe, and these emphatically do not work. I reached out to Zappo's customer service to determine if this was something that would get better with being broken in or if it was better to just return them. Based on a great conversation I had with a customer service agent, they are heading back and I am checking out Tevas and Keens instead, as I have had good luck in the past with both.

I found these shoes to be comfortable right out of the box. It took some adjusting to get the straps to feel right, but no more than a few minutes. I usually wear a 7.5 and ordered these in a size 7, and they fit just fine. I love these shoes and have been wearing them pretty much non-stop since getting them.

I love the style of these shoes, and the foot bed is amazing for my planter fasciitisâ?¦ The way it cups the heel and foot overall really adjust my feet nicely. However, the straps are one continuous loop and are adjustable. As a result after wearing them for a short period of time the straps self adjust to strangle my toes! Unfortunately I couldn't keep them, but Zappos is so amazing to work with and I had no hassles.

Great fit for wide feet.

We bought these for my daughter. She has a wide foot and struggles to find shoes (especially in a store) that fit. These fit great and look great on! They aren't too flashy but aren't boring either (which fits her personality). We are very pleased!

I loved these shoes thought they were cute and would be great for walking up and down the strip in Vegas. They hurt my feet SO MUCH. The bottoms of my feet were rubbed raw from the texture of the sole and the part around my toe was WAY too tight. I have tried to give them the benefit of the doubt and wear them multiple times to try to stretch them out but so far no luck.

Theses sandals are great really cool look and color. I had another pair going on 8 years and going strong had my dog not chewed them up I wouldn't have needed a new pair. They last for forever. Easy to adjust and very comfortable.

Very good service. Received the shoes in 3 days. The sandals fit well and are very comfortable. Would definitely use Zappos again.

The straps were very easy to adjust. It took about 5 minutes. I had heard that with the 3 straps adjusting them could be difficult, but I had no problems. My oldest pair of Chacos is at least 10 years old. They have been in many rivers and have lasted very well. I wanted something cuter with the same great arch support and stability. I've only had them a week, but so far I love them. Also, Zappos return policy and customer service are awesome.

Very comfortable just wish it came in a narrow width. It fits but have a lot of strap to deal with because my foot is narrow. Other than that I really like them, great arch support.anne

Love them. Good arch support and comfy. Adjusting the straps can take a little effort but worth it.

Love these shoes! I had to figure out how to loosen the straps, then they were amazing. This is at least the 5th pair of shoes I've ordered, and Zappos continues to have excellent customer service and super fast, free shipping.

I ordered these after my dog at the average size K2 which were snug. I ordered the wide and they fit really well on my feet. They're pretty wide so I was pretty excited to find these. I will say the 3 straps are a little difficult to work through if your foot gets caught on a strap!

These are a new favorite. I was looking for shoes that I could wear to the swimming pool. I've never been comfortable in flip flops and I wasn't sure I would like the band around my toe on these. They are so comfy! Nothing at all like flip flops. I have plantar fasciitis and need good arch support. The support on these is wonderful and they are true to size. I like them so much that I've been wearing them everywhere!

Really well made, great arch support (it almost feels aggressive at first, but once broken in they're really comfortable), stylish, and fantastic traction. I'm not a hiker or anything, but these are my summer go-to shoes. Do consider the width, though, because they are not messing around. I've never had to get wide width shoes before, but the medium width of these that I tried were uncomfortably narrow. The wider width, though, is perfect. Would definitely buy again!

Very comfortable and good looking sandal, but hated the toe and 3 straps. I have to adjust them every time I wear them, and it takes awhile with 3 individual straps. Too bad, they are the most comfortable sandals otherwise.

This is a beautiful shoe that I use for walking all over the city and even for biking and light hikes. The toe area is sometimes a bit hard to fit into and takes some work. The shoes also gave me blisters in the beginning of breaking them in which I was disappointed about. Now they are broken in and feel good.

So far these shoes have been amazing on my feet. I even wore them to work, I'm a hairstylist, and stood all day and my feet felt amazing! I received my shoes surprisingly quick too! I'm super happy!

Love my new Chacos! But I love the customer service I get from Zappos! My daughter was really jealous when I told her about my credit I got when I ordered them. Thanks, thanks, thanks so much.

Took me an hour to adjust the straps and two days to break them in, but it was soooo worth it! They're so comfortable and durable! I will be wearing them all summer.