We want to know what you think! As a Zappos customer, we invite you to participate in the Zappos Community by sharing authentic feedback about our products and services. These Community Guidelines will help you use Community features such as Customer Reviews and Product Questions and Answers. Your participation in the Zappos Community will help future shoppers make more informed buying decisions. So tell us - what did you like or not like about a specific product? Please be honest with your feedback!
We take the integrity of our Zappos Community very seriously. Any attempt to manipulate Community content or contribute false, misleading, or inauthentic content, is strictly prohibited. If you violate our Guidelines or we determine in our sole discretion that your participation is abusive, deceptive, fraudulent or otherwise unlawful, we may restrict your ability to use Community features, remove your content, or suspend or terminate your account. Misconduct may also violate state and federal laws, including the Federal Trade Commission Act, and can lead to legal action and civil and criminal penalties.
We encourage anyone who suspects that content manipulation is taking place or that our Guidelines are being violated in any way to notify us at firstname.lastname@example.org. We will investigate the concern thoroughly and take any appropriate actions.
To submit content using our Community features such as Customer Reviews and Product Questions and Answers, you must be at least 18 years old.
Zappos values diverse opinions, so you may disagree with some content that you come across. Please keep in mind that something that may be disagreeable to you may not violate our Guidelines. In order to maintain a welcoming environment for all users, your participation in the Community must always be respectful of others.
Inappropriate, Offensive or Illegal Content
Do not submit content that infringes the intellectual property or other proprietary rights of others. Only submit your own content or content that you have permission to use.
Do not submit sexual content. We reserve the right to restrict sexual content on our site as some of our customers may be sensitive to such content.
Promotional Content and Commercial Solicitations
In order to preserve the integrity of our Community content, content and activities consisting of advertising, promotion, or solicitation (whether direct or indirect) is not allowed, including:
Additional Non-compliant Content
After a review is submitted you cannot delete the review. You may request removal of the review by contacting us at email@example.com. We may but shall not be obligated to remove your review except as required by law. Removal does not ensure the review will be completely or comprehensively deleted.
If you believe Community content in the Customer Question and Answer feature violates our Guidelines, you can report the possible violation by clicking the Report link near the content. If you believe one of our product descriptions contains an error, please use the Report An Error link below each product description. You can submit your feedback by selecting "Reviews" and describing the error.