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What Zappos Customers are Saying!

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Angela

February 14th, 2017

Hello! I wanted to email and let everyone at Zappos know how happy I am with your service. In a time when it seems like customer service is less of a focus for most companies, Zappos continues to exceed expectations! Each time I call I am extremely pleased by the help, knowledge and general feeling of someone caring about whatever issue I'm having. You all are doing everything right and will have my business forever!

Latest Reviews

  • Evadne Posted: Reviewer: from Bay Area, CA Overall: 4 Stars Comfort: 3 Stars Look: 5 Stars
    These shoes look very elegant, and I love the dark wood wedge. I wish the d'orsay cut out was more comfortable, because my slightly wide feet needed some time to get used to the cut out cutting my arch. My toes were also squashed, but I figure you have to pay for a pointed toe shoe. I also love how classic these shoes look, so I'll be keeping them.
  • Chuck Taylor® All Star® Shoreline Slip-On Posted: Reviewer: from Bay Area, CA Overall: 4 Stars Comfort: 3 Stars Look: 5 Stars
    These converse are adorable! they have a wider ankle cutout, which looks great with cropped pants. The fit is slightly narrower than regular converse. I wear a size 8 and needed to size up to 8.5. My feet are a little wide, but I do wear size 8 in a regular converse. Beware if you have wide feet b/c your pinky toes may get squashed. The elastic around the ankle isn't 100% secure, but they are comfortable and cute enough.
  • Deandra Posted: Reviewer: from California Overall: 4 Stars Comfort: 4 Stars Look: 4 Stars
    I purchased the shimmer taupe, which is prettier than I imagined.I like the brass toned studs decorating shoe. The stacked heel is comfortable and stable. I have just worn for the first time. During the fourth hour of wear, I experience some rubbing (inner mid foot on both feet.) I am hoping that the leather will loosen up a bit in that area because I think they are cute, and would rather not return!
  • Arbor Posted: Reviewer: Overall: 5 Stars Comfort: 5 Stars Look: 4 Stars
    My son has had so many issues trying to find shoes that are comfortable. He has a big toe that sticks upward a tiny bit and it always rubs against shoes, until these. He doesn't want to take them off. He's twelve years old, tall for his age and we bought these a tiny bit large as he grows fast right now!. We bought a size 10 W. He normally wears a 9.5. He immediately loved these shoes and we are so happy as trying to find shoes for him as been borderline traumatic at times. This shoe is expensive but worth it to me.
  • Arbor Posted: Reviewer: Overall: 5 Stars Comfort: 5 Stars Look: 4 Stars
    My son has had so many issues trying to find shoes that are comfortable. He has a big toe that sticks upward a tiny bit and it always rubs against shoes, until these. He doesn't want to take them off. He's twelve in a size 10 W and says it's more comfy with them on than off. (he usually likes to be shoe free)
  • Chuck Taylor® All Star® High Street Mono Canvas Hi Posted: Reviewer: from Los Angeles, CA Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    Fast and easy delivery. Love this website. Will definitely purchase more shoes from here. A+++
  • Party Posted: Reviewer: Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    Luv...luv...luv them. Got these for the 7 days Disneyland trip and my feet still happy the end of the day.
  • Pool Posted: Reviewer: from Northern California Overall: 2 Stars Comfort: 4 Stars Look: 4 Stars
    I loved these shoes when they arrived but they started falling apart with a week and a half.
  • Lucie Posted: Reviewer: from Banning, California Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    This is a very pretty shoe; I Have narrow heel And in between on my toes, this one is just too pinched at the toes for me. I would have a problem in a medium to keep the heel on if I exchanged for that. Anyway, Very nice but not for my foot!
  • Heavenly Shine Posted: Reviewer: Overall: 2 Stars Comfort: 2 Stars Look: 2 Stars
    The heel color of this shoe was completely different from the rest of the shoe. Not attractive

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